IMPERIAL CRAFT OF INDIA
Fine Hand-Crafts

Privacy Policy

Last updated: June 29, 2025

Imperial Craft of India ("we," "us," or "our") operates the website imperialcraftofindia.com (the "Site"). We are committed to protecting the privacy of all visitors ("you" or "your"). This Privacy Policy describes what information we collect, how we use and share it, and your choices regarding that information. By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Voluntarily Provided Data

  • Account Registration: name, email address, phone number, password.
  • Purchases & Transactions: billing/shipping address, payment instrument details (credit/debit card number, expiration date, bank transfer details).
  • Communications: correspondence you send us (e‑mail, feedback, reviews, support requests).

Automatically Collected Data

  • Usage Data: pages visited, time spent on pages, clickstream data, referral URLs.
  • Device & Browser Data: IP address, browser type and version, operating system, device identifiers, screen resolution.
  • Cookies & Similar Technologies: see Section 4.

Third‑Party Data

  • Service Providers: information from payment processors, shipping carriers.
  • Analytics & Advertising Partners: aggregated usage and demographic data.

2. How We Use Your Information

  • To Provide & Improve Services: process orders, ship products, respond to inquiries, manage your account, personalize your experience.
  • Marketing & Promotions: send you special offers, product updates, surveys (you may opt out at any time).
  • Analytics & Research: understand usage patterns, measure advertising effectiveness, improve Site functionality.
  • Legal Compliance & Safety: detect and prevent fraud, enforce our Terms & Conditions, comply with legal obligations.

3. Information Sharing & Disclosure

  • Service Providers: we share data with third parties who help us operate the Site (e.g., payment gateways, shipping partners, hosting providers).
  • Legal Requirements & Protection: we may disclose information if required by law, subpoena, or to protect our rights, property, or safety.
  • Business Transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred; you will be notified and given choices where required by law.
  • No Sale of Personal Data: we do not sell your personal information to marketers or other third parties.

4. Cookies & Tracking Technologies

  • Purpose: cookies and similar technologies enable Site functionality (e.g., keeping you logged in), remember preferences, and deliver personalized content.
  • Types of Cookies:
    • Session Cookies: expire when you close your browser.
    • Persistent Cookies: remain on your device until deleted or they expire.
    • Third‑Party Cookies: set by analytics and advertising partners for aggregated insights.
  • Your Choices: most browsers allow you to disable or delete cookies; note that disabling cookies may break certain features of the Site.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights & Choices

  • Access & Correction: you may review, update, or correct your account information by logging in or contacting us at support@imperialcraftofindia.com.
  • Data Portability & Deletion: you may request a copy of your data or deletion of your account (subject to legal obligations) by contacting support@imperialcraftofindia.com.
  • Marketing Opt‑Out: click the "unsubscribe" link in any promotional email or email support@imperialcraftofindia.com.
  • Do Not Track: we do not respond to browser "Do Not Track" signals; you may disable cookies as described above.

7. Security

We employ reasonable administrative, technical, and physical safeguards to protect your information. All payment transactions are encrypted using SSL. However, no system is completely secure—absolute security cannot be guaranteed.

8. Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

9. International Data Transfers

Imperial Craft of India is based in India. By using the Site, you consent to the transfer of your information to India and other countries where our service providers operate, under legal safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The "Last updated" date at the top will reflect changes. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Thank you for trusting Imperial Craft of India with your personal information. We are committed to keeping it safe and secure.